Find all the Top AICustomer Service papers. Links to pdf, code repos and demos are provided.
SurveyX is a system for automated survey generation using Large Language Models (LLMs), addressing challenges related to context window limitations an...
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Large language models (LLMs) have emerged as powerful and general solutions to many natural language tasks. However, many of the most important applic...
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Introduces the Deep Off-Policy Evaluation (DOPE) benchmark, aimed at standardizing the evaluation of off-policy evaluation (OPE) methods in reinforcem...
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We describe a method for selecting relevant new training data for the LSTM-based domain selection component of our personal assistant system. Adding m...
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Introduces Decomposed Reward Models (DRMs) that utilize Principal Component Analysis (PCA) to extract diverse human preferences from binary comparison...
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Introduces a novel domain generalization method called GRADFrame, designed to enhance predictive analytics in dynamic real-world environments by addre...
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Introduces UltraIF, a scalable method for enhancing large language models (LLMs) to follow complex instructions using open-source data. UltraIF decomp...
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Controlling robots to perform tasks via natural language is one of the most challenging topics in human-robot interaction. In this work, we present a ...
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The recent boom of AI has seen the emergence of many human-computer
conversation systems such as Google Assistant, Microsoft Cortana, Amazon Echo
and ...
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Explores the prediction of user intent in multi-turn information-seeking conversations, focusing on challenges faced by conversational assistants. The...
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Building multi-turn information-seeking conversation systems is an important
and challenging research topic. Although several advanced neural text mat...
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Presents the Gemini 1.5 family of multimodal models, which showcases advancements in recalling and reasoning over extensive contexts of up to 10 milli...
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